Garth Brooks ProfileGarth Brooks and his team cancelled a matinee show in Kansas City after bots flooded the ticket sale.
Last Friday (23 October), the country music star added a third show at the T-Mobile Centre in Kansas City after significant demand for tickets. However, the ticket sale was swiftly shut down after the team discovered significant bot activity.
“Due to excessive bot activity, ticket sales for Garth’s third show in Kansas City have been shut down,” the singer wrote on X (formerly known as Twitter). He added, “Garth and the promoters are evaluating next steps and the future of the show. We appreciate your patience and will share updates as soon as possible.”
According to a statement on Brooks’ website, when tickets went on sale that morning, “more than 90,000 people were in the queue.” The team claimed that “most of that number” were bots that flooded the on-sale and held tickets “throughout the floor and lower bowl,” limiting access.
In another post on X, Brooks explained, “The bot situation is out of hand. It's been progressively getting worse on this tour. With that said, my concern is for the people who managed to buy tickets today for the third show in Kansas City before the bots crashed the on sale.
“I will personally look into what can be done. You have my word that all that can be done will be done. You have my deepest apologies for the results and my most sincere appreciation for your efforts today.”
AXS and the venue shut down the on-sale, and the matinee performance was cancelled. Ticket holders who managed to get tickets will receive a refund.
Brooks will now perform two shows at the T-Mobile Centre on Friday, 6 and Saturday, 7 November.
Garth Brooks is currently embarking on his historic Blame It All on My Roots Tour, which began in August in Indianapolis.
Before the tour began, he expressed his distaste for scalping and bot activity, writing: “I’ve never understood why scalping is legal. I don’t think I am making it too simple by saying if we just make scalping illegal, a bunch of the problems of today’s ticketing procedures would be gone.”
